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tripliary
How we operate

A fixed scope, a fixed price, and a link you can watch it happen on.

Most agencies have been burned by someone who took a deposit, went quiet for three months and delivered something nobody could use. So we made the process boring on purpose: everything is written down, everything is visible, and you own it all from day one.

The bow of a kayak cutting through dark water
The process

Six steps. Five weeks to live.

Weeks 0 to 5 get you live. Steps five and six never really end — that's the point.

  1. 01

    Listen

    Week 0 · 45 minutes

    Before we propose anything, we work out where your enquiries come from today and where they die.

    • A 45-minute call, no deck, no pitch
    • We audit your current site, Google profile and social presence
    • We look at your last 30 enquiries and how each was handled
    • You tell us your best-selling packages and your real margins
  2. 02

    Blueprint

    Week 1

    You get a written scope with the customer journey mapped, the stack chosen and the price fixed. Nothing gets built until you approve it.

    • Customer journey mapped from first search to post-trip review
    • Package taxonomy: destinations, durations, themes, departure cities
    • Exactly which tools we use and what each costs you monthly
    • Fixed scope, fixed price, dated delivery plan
  3. 03

    Build

    Weeks 2–4

    We design in the browser and ship in the open. You see a working link every week, not a mockup at the end.

    • Design and build on real devices, mobile first
    • Your existing packages migrated and rewritten to convert
    • Booking, WhatsApp, CRM, payments and follow-ups wired together
    • A live preview link updated weekly — comment directly on it
  4. 04

    Launch

    Week 5

    We do not hand over a login and disappear. We train your team on the system they will use every day.

    • QA on real Android and iOS devices, not just a desktop browser
    • Speed, accessibility and SEO checks before DNS moves
    • Two training sessions for your sales team, recorded for new joiners
    • Written handover: every credential, every process, yours to keep
  5. 05

    Grow

    Ongoing

    Launch is the start. Every month we push more qualified traffic in and tighten what happens to it.

    • SEO and content shipped against a quarterly keyword plan
    • Ads managed per destination, with spend reported transparently
    • Follow-up sequences tuned against what actually books
    • A monthly report and a call — enquiries, bookings, cost per booking
  6. 06

    Support

    Ongoing

    One WhatsApp group. One named person. Answers on the same business day.

    • Hosting, backups, security patches and uptime monitoring
    • Package, price and departure-date updates on request
    • Bug fixes prioritised ahead of new work, always
    • Quarterly review of what to build, kill or double down on
How we work

The parts that are non-negotiable.

Six rules we hold ourselves to. If we break one, hold us to it.

We sell outcomes, not pages

Nobody needs a fifth page. They need enquiries that turn into advances. Every line item we propose is tied to a number you can check.

You own everything

Domain, code, content, customer data, ad accounts. All in your name from day one. Export whenever you like, leave whenever you like.

One channel, one owner

No ticket portal, no account-manager telephone game. A single WhatsApp group with the people actually doing the work.

We kill what does not work

If a channel has not paid for itself in 90 days we tell you and stop it, instead of quietly billing for it for another year.

Speed is a feature

Your travellers browse on 4G on the move. Pages load in under a second on a mid-range Android or we have not finished.

No lock-in, no surprises

Monthly plans, cancel with 30 days notice. Third-party costs are shown at cost, never marked up and buried.

Your side of it

Four things, and about three hours of your time.

Projects stall for one reason: nobody on the client side can make a decision. Give us these four and we will not need to chase you.

  1. 01Your package list — a spreadsheet or brochure is fine
  2. 02Logo and any photography you own the rights to
  3. 03Access to your domain, Google profile and social accounts
  4. 04One decision-maker who can approve in under 48 hours

That's genuinely it. We write the copy, source the stock imagery if you have none, structure the packages, and handle every technical account.

Ready when you are

Let's start with the boring part.

Bring your last thirty enquiries to the call. We will show you, line by line, where they were lost.

No deck, no obligation. We reply within one business day.